Scope
This policy applies to the Muse website, apps, and related services (“Services”). By using the Services you agree to the practices described here.
Information We Collect
- Information you provide — account details (name, email, password), profile details, vendor pages and media, saved vendors (“shortlist”), messages, and form submissions.
- Usage data — interactions with pages, device/browser type, language, pages viewed, and timestamps.
- Approximate location — IP or city input to tailor results (no precise GPS unless you choose).
- Cookies — for sign‑in, preferences, and simple analytics.
How We Use It
- Run and improve the product
- Personalize discovery and recommendations
- Onboard and manage vendor profiles
- Communicate about updates, security, and support
- Prevent fraud and keep the service safe
- Meet legal obligations
Legal Bases (EEA/UK)
Where applicable, we rely on one or more of the following: performance of a contract (providing the Services), legitimate interests (product improvement, security), consent (certain analytics/marketing), and compliance with legal obligations.
Sharing
We do not sell personal information. We share it only with:
- Service providers (hosting, storage, analytics, email)
- Parties you authorize (e.g., publishing a vendor profile)
- Authorities when required by law or to protect safety
International Transfers
We may process information in countries other than where you live. When we transfer personal data, we use appropriate safeguards such as Standard Contractual Clauses where required.
Data Retention
We keep personal data only as long as necessary for the purposes above, unless a longer retention period is required by law. You may request deletion at any time.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data, to object or restrict processing, and to withdraw consent. To exercise these rights, contact us at planwithmuse@gmail.com.
Security
We use reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure; please use strong, unique passwords and keep your credentials private.
Children
Muse is not intended for children under 16. If you believe a child has provided personal information, please contact us so we can delete it.
Third‑Party Links
Our Services may link to third‑party sites. Their privacy practices are governed by their own policies; we are not responsible for their content or practices.
Cookies
We use strictly necessary cookies (e.g., to keep you signed in) and optional analytics cookies to help understand usage. You can set your browser to refuse cookies or to alert you when cookies are being used.
Do Not Track
Many browsers offer a “Do Not Track” setting. Because there is no common standard, we do not respond to DNT signals. We limit tracking to what is necessary to operate the Services.
Changes to this Policy
We may update this policy from time to time. We will post the updated version here and update the “Last updated” date. Significant changes may be communicated by email or site notice.
Contact
Questions or requests? Email us at planwithmuse@gmail.com.
Last updated: 11/30/2025